We strive to keep products manufactured by RubberDuck 4×4 in stock however, due to market fluctuations, we may be out of stock of an item from time to time. In this case, our typical ship time is 7-10 days from receipt of your order. This excludes custom-built items such as Switch Panels. In the event that we would not be able to ship your order within the 7-10 day time period, you will be notified with an estimated time of delivery.
All products manufactured by RubberDuck 4×4 are warranted for a period of 1 year warranty (unless otherwise noted in the product description on this website) to the original purchaser, against manufacturing defects in materials and workmanship under normal use. This warranty does not include shipping damage, improper maintenance, improper installation, impairments caused by accidents, product modifications, or neglect. RubberDuck 4×4 reserves the right to repair or replace the product at our option. This warranty does not cover the shipping costs for return, removal, installation, labor, inconvenience or consequential damages. Original purchaser must return defective material, along with the purchase receipt and Return Merchandise Authorization number (RMA) To acquire an RMA number, please call us @ (513) 889-1735

 

All AM General parts are subject to a 35% restocking fee. There are no returns on electrical items.
All non electrical AM General parts are warranted for 1 year or 12,000 miles, which ever comes first. You must have your receipt with the purchase date, VIN number and mileage to process a warranty claim.
Returns
To receive a refund of your purchase price the item must be returned with in original condition with all original packing and paper work with in 30 Days of your order ship date. All AM General parts are subject to a 35% restocking fee. You must pay return shipping. Returns (other than AM General parts) received within 31-60 days after the ship date of your order will be eligible for a store credit for the amount of the original charge but will not be eligible for a refund. ANY RETURNS RECEIVED AFTER 60 DAYS WILL NOT BE ELIGIBLE FOR EITHER A REFUND OR A STORE CREDIT.
Effective 8/1/14 AM General no longer offers free Ground shipping to the lower 48 states and Canada. Therefore, you will be charged for shipping once your order is received by us and is ready to ship. In most cases, should you order an AM General part and a RubberDuck 4×4 part, there is no additional shipping charge. Next Day and Second Day Air shipping is available for an additional charge however, these charges can not be prequoted or estimated prior to shipment. A deposit will be taken on all Next Day or Second Day Air orders based on the size and weight of the shipment. The difference between this deposit and the actual charge will either be charged or refunded to your card after the actual cost been determined the following day. Please give us a call @ (513) 889-1735 to place AM General Parts orders with Next Day or Second Day Air shipping. All orders must be received by 12:00 pm EST.
All AM General parts are subject to a 35% restocking fee. There are no returns on electrical items.
All non electrical AM General parts are warranted for 1 year or 12,000 miles, which ever comes first. You must have your receipt with the purchase date, VIN number and mileage to process a warranty claim.
Returns
To receive a refund of your purchase price the item must be returned with in original condition with all original packing and paper work with in 30 Days of your order ship date. All AM General parts are subject to a 35% restocking fee. You must pay return shipping. Returns (other than AM General parts) received within 31-60 days after the ship date of your order will be eligible for a store credit for the amount of the original charge but will not be eligible for a refund. ANY RETURNS RECEIVED AFTER 60 DAYS WILL NOT BE ELIGIBLE FOR EITHER A REFUND OR A STORE CREDIT.

To receive a refund of your purchase price the item must be returned with in original condition with all original packing and paper work with in 30 Days of your order ship date. All AM General parts are subject to a 35% restocking fee. You must pay return shipping. Returns (other than AM General parts) received within 31-60 days after the ship date of your order will be eligible for a store credit for the amount of the original charge but will not be eligible for a refund. ANY RETURNS RECEIVED AFTER 60 DAYS WILL NOT BE ELIGIBLE FOR EITHER A REFUND OR A STORE CREDIT.

To receive a full refund of your core charge the Original Part that was replaced must be returned in rebuildable condition with in 30 Days of your order ship date. If the part is not in rebuildable condition you will not receive a refund of your core charge. Any core returns received within 31-60 days after the ship date of your order will be eligible for a store credit for the amount of the core charge but will not be eligible for a refund. ANY CORE RETURNS RECEIVED AFTER 60 DAYS WILL NOT BE ELIGIBLE FOR EITHER A REFUND OR A STORE CREDIT.
All AM General parts are subject to a 35% restocking fee. There are no returns on electrical items.
All non electrical AM General parts are warranted for 1 year or 12,000 miles, which ever comes first. You must have your receipt with the purchase date, VIN number and mileage to process a warranty claim.
Returns
To receive a refund of your purchase price the item must be returned with in original condition with all original packing and paper work with in 30 Days of your order ship date. All AM General parts are subject to a 35% restocking fee. You must pay return shipping. Returns (other than AM General parts) received within 31-60 days after the ship date of your order will be eligible for a store credit for the amount of the original charge but will not be eligible for a refund. ANY RETURNS RECEIVED AFTER 60 DAYS WILL NOT BE ELIGIBLE FOR EITHER A REFUND OR A STORE CREDIT.

Due to the fast pace of the computer and consumer products industries, all prices are subject to change without notice. We make every effort to provide you the most accurate, up-to-date information. Despite our best efforts, a small number of the items on our website may be mis-priced.

In the event a product is listed at an incorrect price due to typographical, photographic, technical error or error in pricing information received from our suppliers, RubberDuck 4×4 shall have the right to refuse or cancel any orders placed for product listed at the incorrect price.

If an item’s correct price is higher than our stated price, we will cancel your order and notify you of the price error and order cancellation. You will, of course, have an opportunity to purchase the item at the correct price, if you so wish.

While we make every attempt to verify prices before charging you, RubberDuck 4×4 shall have the right to refuse or cancel any orders placed on mis-priced product whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, RubberDuck4x4 shall immediately issue a credit to your account in the amount of the incorrect price.

We accept Visa, MasterCard, and Discover Cards. RubberDuck4x4 uses Authorize.net for all of its credit card transactions. Since 1996, Authorize.Net has rapidly become a leading provider of Internet-based transaction services, with thousands of online and traditional business customers around the world.

We accept Check Cards, as long as they are connected with one of the major credit card companies. If you’re paying with a Visa Check Card, or MasterMoney Card enter it as if it was a regular credit card.

We ship worldwide, however:
All international shipping prices on the website are NOT final and are a subject to change. Give us a call (513) 889-1735 or email Sales@RubberDuck4x4.com for an exact international shipping quote. You may be contacted after placing the order on the website regarding higher or lower shipping. We are not responsible for Customs, International Taxes or Duties (if applicable). You will be required to pay those when packages arrive at your location.